Here’s a customized Privacy Policy for Houseplant LTD, based on the structure of Patch Plants’ version. This version is adapted with your company details and made legally coherent:
PRIVACY POLICY
Last updated: April 13th, 2025
WHO WE ARE AND HOW TO CONTACT US
We are Houseplant LTD, companies based in the United Kingdom. Botanic Vibe Ltd is registered under company number [Insert Company Number] and Houseplant LTD under [Insert Company Number]. Our registered business address is [Insert Address]. We act as the controllers of your personal data, which means we are responsible for determining how your personal information is used and ensuring that it is processed in accordance with applicable data protection laws.
If you have any questions about this policy or wish to exercise your rights, please contact us at:
Houseplant LTD: [email protected]
INFORMATION WE COLLECT
We collect and process the following types of information:
Identity & Contact Data: Name, address, email address, phone number, and login credentials.
Financial & Transactional Data: Payment and purchase history.
Technical Data: IP address, browser type, device data, time zone, etc.
Usage Data: Browsing behavior on our websites.
Marketing & Communications Data: Preferences in receiving marketing from us and third parties.
Profile Data: Purchase history, interests, and feedback.
Social Media Data: Information from your social profiles, if you connect with us via social media.
Call Recordings: If you call us, we may monitor and record calls for quality assurance.
We do not knowingly collect personal data from individuals under the age of 18.
HOW AND WHY WE USE YOUR DATA
We process your data under the following legal bases:
Consent – For optional features like third-party marketing.
Legitimate Interests – To manage accounts, protect our services, and analyze performance.
Performance of a Contract – To fulfill purchases, deliver products, and offer customer service.
Legal Obligations – Where necessary to comply with laws or resolve disputes.
COOKIES
In summary, we use:
Necessary Cookies – For website functionality.
Functional Cookies – To remember preferences.
Performance Cookies – For analytics and improving performance.
Marketing & Third-Party Cookies – For advertising and social media integration.
You can control cookies through your browser settings.
DATA SHARING & THIRD PARTIES
We may share your data with:
Service providers (e.g., payment processors, delivery companies, marketing platforms)
Legal authorities where required
Professional advisors (lawyers, auditors)
Third-party platforms like Google Analytics and Meta (Facebook/Instagram) for marketing insights
International transfers will be protected by standard contractual clauses or other lawful safeguards.
YOUR RIGHTS
You have the right to:
Access – Request a copy of your data
Rectify – Correct any inaccurate information
Erase – Ask us to delete your data
Restrict Processing – Limit how we use your data
Object – To certain types of processing, including direct marketing
Data Portability – Request to move your data elsewhere
To exercise these rights, email us at [email protected];
DATA RETENTION
We retain personal data only as long as necessary:
For active accounts, while the account is open
After account closure, for a period necessary to meet legal or operational obligations
Then, it is securely deleted or anonymized
CHANGES TO THIS PRIVACY POLICY
This policy was last updated on April 13th, 2025. We may update it from time to time. Continued use of our services means you agree to the new terms.